TERMS & CONDITIONS

Last updated: 20th June 2025

Welcome to The Calm Mind Studio. These Terms and Conditions govern your use of our website and services, including therapy session bookings. By using this site, you agree to these terms.

About Us

The Calm Mind Studio offers Solution Focused Hypnotherapy sessions aimed at improving mental and emotional wellbeing.

Website: www.thecalmmindstudio.co.uk
Contact: stephanie@thecalmmindstudio.co.uk

Booking Appointments

You can book sessions through our website, by email, or by phone. All appointments are subject to availability and confirmation.

Once booked, you will receive confirmation of your appointment via email or text.

Payments

Payment is required in advance to secure your appointment. We accept payments online at time of booking via card payment or through Apple Pay. You may pay via bank transfer or PayPal by contacting me to book your appointment.

Cancellations and Refunds

We understand that plans can change. If you need to cancel or reschedule:

You must give at least 24 hours’ notice before your scheduled session time.
If you cancel with 24+ hours’ notice, you may request a full refund or reschedule your session.
If you cancel with less than 24 hours’ notice or do not attend your session, the full fee will be charged and no refund will be issued.

To cancel or reschedule, please contact us on 07765826310 or stephanie@thecalmmindstudio.co.uk as soon as possible.

Late Arrivals

If you arrive late to a session, we will do our best to accommodate you within the remaining time. However, sessions cannot be extended beyond the scheduled end time.

Use of Website

You agree to use this website for lawful purposes only. Any content provided is for general information and should not be considered a substitute for professional medical or psychological advice.

We do our best to ensure the information on this site is accurate and up to date, but we cannot guarantee it will always be error-free.

Intellectual Property

All content on this website – including text, logos, images, and materials – is the property of The Calm Mind Studio unless otherwise stated. You may not copy, reproduce, or distribute content without our written permission.

Limitation of Liability

While we take great care in delivering our services, The Calm Mind Studio cannot be held responsible for any loss or damage arising from the use of our website or services, except where required by law.

Confidentiality

Any personal information you share during therapy will be treated with strict confidentiality, as outlined in our Privacy Policy. Exceptions may apply where there is a legal duty or risk of harm to self or others.

Changes to These Terms

We may update these terms occasionally to reflect changes in our services or legal requirements. Please review this page regularly to stay informed.

If you have any questions about these Terms and Conditions, please get in touch.

Warm regards,

The Calm Mind Studio